Noritake has been manufacturing fine quality tableware for over 100 years. Special care is taken to produce the exquisite patterning and detail that Noritake is known for around the world. It is our desire that all Noritake customers be completely satisfied with their purchase.
To that end, if you are not completely satisfied with your purchase you may return it to us for a complete refund, minus any original shipping charges.
Please note: This policy is for NoritakeChina.com purchases only. If your purchase was made elsewhere, please contact the original point of purchase for their return policy.
In order to expedite your return, please follow the instructions below:
For return of defective items please follow the instructions below:
Any item that is broken during the initial shipment for orders placed on NoritakeChina.com will be replaced to you at no charge. Please contact Noritake Customer Service at 1-800-562-1991, ext. 1 to report any breakage received. Instructions for return of your broken item will be given at that time and a replacement item will be ordered and shipped to you at no charge.